FAQ's

 

Do you ship internationally?

Yes, we ship to any destination. 

How much is the shipping?

Shipping in Mexico City and the Metropolitan Area is free.

Before making your payment, the shipping cost is automatically calculated and added to the final cost.

The cost of shipping depends on the destination address, measurements and weight of the package.

How long does it takes to process my order?

Your order takes up to 72 hours to be processed and packed. In case of an international shipment, take into consideration customs and / or destination taxes.

How can I monitor my package?

With the guide number provided in the shipping confirmation email.

What if my piece does not include the frame?

 

We can help you to find the right frame and frame it. Just contact one of our representatives.

What happens if my package arrives damaged?

Contact one of our representatives immediately.