Trastienda Refund Policy 

• Return requests must be submitted within the return period(s) listed below:
  

• • Original Artwork: seven (7) calendar days from the date of delivery
  • Open Edition Prints: thirty (30) calendar days from the date of delivery

• Return requests received outside the stated return period(s) will not be accepted
• Return shipments must be arranged through one of our representatives  and shipped in their original packaging (including all accompanying certificates received with the order)

• Customers are responsible for return shipping costs unless otherwise stated

• Refunds will be processed back to the original form of payment once the store receives the artwork

• All refunds will be subject to the exchange rate at the time of processing, and funds will be remitted in USD

• Discounted items and Gift Cards are FINAL SALE and not eligible for returns

• Returns will not be accepted for any artwork that has been stretched, cropped, or altered in any capacity after purchase